If you are working in tech, know tech, own a business, or are working in any other industry that benefits from tech, you might have heard of the AI revolution. In recent times, AI has become a buzzword.
However, one might ask, AI is not a new invention so why is it making rounds now?
A simple answer to this question is ChatGPT.
While the birth of AI can be traced back to 1950, when Alan Turing worked on an enigma; it is only recently that AI has become accessible to the masses. Before ChatGPT, AI was limited to big companies earning billions.
Now, after ChatGPT has become so popular, we are noticing the job market experiencing aftershocks of AI. While creative and tech-based businesses have reported a boom, industries like Finance, banking, marketing, and Legal services are struggling under the rule of AI. It’s only a matter of time before many redundant, manual jobs become obsolete.
If you are currently working in an industry that has experienced the impact of AI, it is time to work smart, not hard. Here are some of the jobs where you can use AI to boost productivity, learn new skills, and become better at your job.
How to Make Your Job Easier With ChatGPT?
1- Customer Support
A common misconception about customer support is that regardless of all the chatbots and automation tools, you will still need human communication so ChatGPT cannot help. However, businesses have already integrated their support dashboards with AI, while others are now training their agents with the help of AI.
How to use it?
ChatGPT can be a great tool for language translation. Most brands now offer chat support in multiple languages. For instance, Optimum has a dedicated Optimum servicio al cliente en español for its Spanish customers. So, If your brand offers chat support in other languages, but your agent is not very fluent, you can use ChatGPT as a mediator and translator.
Who can use it?
While chatGPT makes customer support easier, it is better to have an understanding of business, technical issues, and frequent issues reported by the customers. Moreover, agents must have at least basic training to guide the customer properly.
Recommended courses: Designing a Customer Support Chatbot Using Flowise, Customer Service with Python: Build a Chatbot using ChatGPT
2- Content Creation
Content creation is one of the most sought-after jobs right now. While most brands recruit in-house content creators, others choose to partner with content creators who already have a good fan following. Regardless of the role, you choose and the brand you work with, ChatGPT can be a game changer.
How to use it?
Content creation has so many different types and styles. You can create static posts, and videos, write scripts, or conduct market research in no time. Since content creation requires a good idea and execution plan, ChatGPT can help you with the brainstorming. Moreover, you can easily create a content calendar for the whole month, and write scripts, titles, copy, tagline, or anything you want.
Who can use it?
Anyone can use ChatGPT for content creation regardless of their background, skillset, or business niche. However, marketing is a creative field so it is important to have a basic understanding of marketing before you start using ChatGPT.
Recommended courses: ChatGPT for Beginners: Using AI for Market Research, Copywriting with ChatGPT: Produce Compelling Copy That Sells
3- Project Management
Project management is an essential role that cuts across industries, from technology to healthcare, marketing to education. Wherever there’s a goal to achieve, project management can play a vital role.
How to use it?
Project management with AI is much simpler as it offers concrete information that can improve productivity. Moreover, AI sets you free from technical restrictions, resource limitations, and language barriers. You can work with clients from any origin, culture, or country without facing any issues. AI can help you get a client brief in any language, translate it, summarize it, and then write a response in no time.
Who can use it?
Project management with AI is so easy that anyone with or without a technical background can easily use ChatGPT. Moreover, seasoned professionals with project management experience can also use ChatGPT for assistance.
Recommended courses: Generative AI for Project Managers Specialization, ChatGPT for Project Management – Leveraging AI for Success Specialization
4- Coding and Devolvement
Who would have thought developers would code themselves out of jobs? Well, it is happening today as more AI tools are being launched every day. Moreover, tech experts have now launched a fully autonomous AI software engineer by the name of Devin.
How to use it?
ChatGPT has turned coding into a normal conversation. You can give a prompt in your native language and ChatGPT will write a code for you.
Who can use it?
Anyone can learn to code with ChatGPT. While most tech experts encourage experienced people to use AI for coding, beginners have also shown remarkable results while coding with AI. In fact, ChatGPT is a great tool that can facilitate the learning process for aspiring developers.
Recommended courses: Generative AI for Software Developers Specialization, Build AI Apps with ChatGPT, Dall-E, and GPT-4, Learn to code with AI.
Industries AI Will Disrupt the Most
While AI is facilitating the work by boosting overall productivity for most businesses, here are some industries that will be disrupted by AI:
- Insurance And Finance
- Healthcare
- Human Resources
- Education And Training
- Industrial And Energy Sector
- Security And Surveillance
